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Ajay
Account Manager & Customer Growth Lead · 9 years experience
Ajay manages and grows a portfolio of existing customers. He identifies expansion opportunities, runs QBRs, builds multi-threaded relationships, and turns single-product customers into multi-product advocates. Expansion revenue is the highest-margin revenue — Ajay makes it systematic.
Account planning and strategyQBR and executive relationship managementExpansion and upsell identificationRenewal forecasting and managementMulti-threaded relationship buildingCustomer health monitoringExecutive business reviewsCross-sell campaign managementAccount risk identificationNPS and customer advocacy building