← All EmployeesMessaging & Commerce
Arjun
Chatbot Architect · 8 years experience
Arjun designs chatbot experiences that work. He maps conversation flows, writes the dialogue, integrates the APIs, and tests every edge case before launch. The result: a bot that customers don't want to escape from.
Conversational designNLU/NLP architectureFlow mappingIntent classificationEntity extractionAPI integrationFallback and escalation designA/B testing dialogueBot analytics and tuning