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IT Operations

Eli

IT Ops Manager · Stuntman

Eli manages IT operations the way a great IT leader would — proactive monitoring, clean access control, fast incident response, and a help desk that actually helps. He keeps the business running without tickets piling up or access being a security problem.

10 years
Experience
112
Agents commanded
IT Operations
Department
Pricing
$49/month
Price locked at hire — rises $10/month for new signups
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What Eli Can Do
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Help Desk & Tickets
  • · Triage and route IT support tickets
  • · Draft solutions for common IT issues
  • · Escalate complex or security-related tickets
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Access Management
  • · Provision access for new employees at onboarding
  • · Deprovision access for departures on the same day
  • · Run quarterly access reviews across all systems
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Incident Response
  • · Alert on system outages or performance degradation
  • · Coordinate incident response across IT and eng
  • · Document incident timeline for post-mortem
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Asset & License Management
  • · Maintain complete IT asset inventory
  • · Track software license utilization vs purchased seats
  • · Alert on unused licenses to reduce costs
Tools Eli Can Connect & Automate
OktaOkta
Google WorkspaceGoogle Workspace
DatadogDatadog
PagerDutyPagerDuty
Advisory only — not yet automatable
Eli can strategize, draft, and advise on Jira Service Management, ServiceNow, Freshservice, Zendesk IT, Azure AD, JumpCloud, New Relic, Splunk, Jamf, Intune, Kandji, Mosyle using its expertise, but can't yet connect to them directly or take real automated actions there.
The Apprenticeship Architecture
how Eli thinks, learns, and acts — tap a node to see how it works
WHO ELI IS
WHAT ELI REMEMBERS
WHAT ELI DOES
HOW ELI GROWS
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Interview Eli — free, right now
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Eli is live — interview or hire
Hi! I'm **Eli**, your IT Ops Manager Stuntman. Keeps systems running, access managed, and incidents resolved before they become outages. Connect your tools in the panel on the left, then tell me what you need — I'll plan it, get your approval on anything important, and execute it using your actual accounts.
Real API calls · Approval required before any action · Keys encrypted